Privacy Policy
Last updated: June 9, 2025
At Guardian Road International Insurance LLC ("Guardian Road," "we," "our," or "us"), protecting your personal information is our top priority. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you engage with us through our websites, mobile tools, applications, insurance offerings, or any other interaction with our services. By continuing to use our services, you consent to the practices outlined below.
Scope of this Policy
This Privacy Policy applies to all individuals who request quotes, purchase policies, file claims, visit our website, communicate with our licensed agents, or otherwise interact with Guardian Road. It governs data we collect directly from you, automatically from your device or browser, and indirectly through third parties.
We are licensed to operate and collect data from users primarily in
Texas, Florida, and California
. This policy is designed to comply with relevant state-specific regulations and applicable federal privacy laws.
Information We Collect
We collect a range of personal and non-personal information based on your relationship with us. Personal information includes data that identifies or is reasonably capable of being associated with you. This may include your name, address, phone number, email address, driver’s license number, Social Security number, payment details, or unique identifiers like IP address or mobile device ID. Depending on the service or product, we may also collect demographic characteristics such as date of birth, gender, marital status, citizenship status, and insurance or claims history relevant to commercial trucking insurance. Sensitive personal information we collect may include health information (for DOT medical exams if applicable), precise geolocation (from ELDs, if provided for claims or specific services), or financial login credentials when required for insurance underwriting, policy servicing, or regulatory compliance.
In addition to information you provide directly—such as when you apply for a policy, request a quote, or contact customer service—we collect information automatically through your browser, mobile app usage, and interactions with our website. This may include details about your device, Browse behavior, cookies, and other tracking technologies. We also obtain personal information from external sources including state motor vehicle departments, commercial motor vehicle driver information systems, consumer reporting agencies, insurance industry databases, law enforcement agencies, affiliated service providers, and sometimes from your family members or authorized representatives.
We may use third-party analytics services and tools, such as Google Analytics, to understand how visitors interact with our website and improve user experience. These services may collect data such as page views, IP address, browser type, mouse movements, or click activity. We do not permit third parties to use this data for their own purposes beyond contracted business support.
How We Use Your Information
We use the personal information we collect to provide, maintain, and service your commercial trucking insurance policies and related products. This includes processing applications, verifying your identity, underwriting risk, facilitating payments, managing claims, offering support, and fulfilling legal and regulatory obligations. We also use your information to improve our business operations, personalize your experience, evaluate website performance, and identify opportunities for product development.
If you contact us for a quote or service, we may use your personal information to communicate with you about available coverage options, send policy updates, and deliver customer support. With your express consent where required, we may also send promotional messages regarding our products or services that we believe may be relevant to your interests. If you wish to unsubscribe from such marketing messages, you may do so at any time by contacting us or following the opt-out instructions included in our communications.
We use sensitive personal information solely for legitimate business purposes, including underwriting policies, verifying identity, preventing fraud, complying with legal obligations, and ensuring network and data security. We do not use sensitive personal information to infer characteristics for marketing purposes without your consent.
How We Share Information
We may share your information with business partners and third-party service providers who assist us in delivering our services. These may include insurance carriers, reinsurers, brokers, claims administrators, legal consultants, billing processors, marketing vendors, or IT security providers. These partners are required to handle your information only for the purposes contracted and in compliance with applicable laws.
In certain circumstances, we may disclose personal data to regulatory authorities, courts, law enforcement, or other parties when required to comply with legal obligations or to protect the rights and safety of our customers, our company, or others. If Guardian Road undergoes a merger, acquisition, sale of assets, or reorganization, your information may be shared as part of that transaction, subject to the commitments in this Privacy Policy.
We do not sell your personal information. We do not share your information for cross-context behavioral advertising or targeted marketing unless such sharing is permitted under applicable law and you are provided the opportunity to opt out. If you are a resident of California or another state that offers similar rights, you may opt out of such data practices by submitting a request via our designated privacy contact method listed below.
State-Specific Compliance
In addition to federal requirements, Guardian Road complies with state privacy and data breach notification laws in all jurisdictions where we operate. These include but are not limited to:
California Consumer Privacy Act (CCPA/CPRA): Grants residents rights to access, delete, correct, and opt out of the sale or sharing of personal data. Requires transparency and a “Do Not Sell My Personal Information” option.Florida Information Protection Act (FIPA): Requires reasonable data security measures and consumer breach notifications.Texas Identity Theft Enforcement and Protection Act (ITEPA): Mandates security standards and breach notifications within 60 days.Texas Medical Records Privacy Act (TMRPA): Applies HIPAA-like confidentiality standards for health-related data, if health information is collected (e.g., DOT medical exam results).
Retention and Safeguards
We retain your personal information for as long as reasonably necessary to fulfill the purposes for which it was collected and to meet regulatory or legal obligations. When information is no longer needed, it is securely deleted or anonymized, unless we are required to retain it for auditing, legal, or compliance purposes.
We use commercially reasonable physical, administrative, and technological safeguards to protect your data against loss, misuse, unauthorized access, disclosure, alteration, and destruction. Although no system is completely immune to breach, we continually review our security measures to align with industry standards.
Your Privacy Rights
Depending on your state of residence, you may have rights to access, correct, delete, or limit the use of your personal information. You may request information about the categories of data we collect, the purposes for which it is used, and the third parties with whom it has been shared. You may also request a copy of the data we have collected about you or request that we delete it, subject to certain exemptions.
If we are unable to fulfill your request, we will explain the reason in writing. You will not be discriminated against for exercising your privacy rights. To submit a request, you may contact our privacy team at
. We may request additional information to verify your identity before processing your request.
If your request is denied and you reside in a jurisdiction that provides an appeals process, you may contact us again to initiate an internal review.
Use of Cookies and Tracking Technologies
Our digital platforms use cookies, pixels, and device identifiers to recognize returning users, personalize content, manage user sessions, analyze website performance, and deliver relevant advertising. You may adjust your browser settings to refuse cookies; however, doing so may limit certain site features or services.
Some third parties may collect information about your online activities over time and across different websites. While we strive to honor browser-based “Do Not Track” signals, our site may not respond to all such requests due to varying implementations across platforms. If you reside in California or a similar jurisdiction, you may use Global Privacy Control (GPC) settings in your browser to communicate opt-out preferences.
Children’s Privacy
Guardian Road’s services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that personal data has been collected from a child without appropriate consent, we will delete it promptly.
External Links and Social Media Features
Our websites may contain links to third-party sites or include embedded social media features, such as “Like” or “Share” buttons. These features may collect your IP address and track your interactions. Please be aware that your interaction with those services is governed by the privacy policies of the respective third parties, and Guardian Road is not responsible for their data practices.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, our practices, or technology. When updates occur, we will revise the “Last updated” date at the top of this page. We encourage you to review this policy periodically to stay informed of how we protect your information.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact: